How can we help you?
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What is AskFLC?
Learn about our AI-powered platform and how it can help you
How to create an account
Step-by-step guide to signing up for AskFLC
Your first conversation
Tips for getting the most out of your AI interactions
Understanding AI responses
How our AI generates answers and what to expect
Navigating the interface
A tour of AskFLC's features and layout
Subscription plans explained
Compare Free, Premium, Premium Plus, Business, and Enterprise
How to upgrade your plan
Steps to access premium features
Managing your subscription
Change or cancel your plan anytime
Payment methods accepted
Apple Pay, Google Pay, Venmo, PayPal, and credit cards
Refund policy
How refunds work for AskFLC subscriptions
Uploading files and documents
Share PDFs, images, and documents for AI analysis (Premium+)
Using voice input and output
Speak your questions and hear AI responses
Accessing conversation history
Find and review your past conversations (Premium+)
Specialized AI modes
Health Insurance, Study Assistant, and Web Search modes
Daily usage limits
Understanding question limits for Free accounts
How we protect your data
Encryption, security measures, and compliance
Privacy policy overview
What data we collect and how we use it
Managing your personal information
Access, update, or delete your data
Account security best practices
Tips for keeping your account safe
Data retention policy
How long we keep your conversations and files
AI response errors
What to do if you receive an error message
Login and authentication issues
Can't access your account? Start here
Voice features not working
Troubleshoot microphone and speaker problems
File upload problems
Common issues when uploading documents
Slow or unresponsive app
Performance troubleshooting steps
Setting up a Business account
Multi-user workspaces and team management
Adding and managing team members
Invite users and assign roles
Team analytics and insights
Track usage and conversation patterns
Enterprise white-label options
Custom branding and domain setup
Admin controls
Managing permissions and user access
Still need help?
Can't find what you're looking for? Our support team is here to assist you.
Email us at support@askflc.com
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