Terms of Service

Last Updated: January 2025

Important Notice

By accessing and using AskFLC, you accept and agree to be bound by these Terms of Service.

1. Acceptance of Terms

Welcome to AskFLC ("Service", "Platform", "we", "us", "our"), operated by CareGuard Platform Technologies Corp. ("Company"). By accessing or using our AI-powered chat platform, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of our Service immediately.

2. Description of Service

AskFLC is an artificial intelligence-powered conversational platform that provides:

  • AI-generated responses to user queries across various topics
  • Document analysis and file upload capabilities (for premium users)
  • Voice input and output features
  • Conversation history and management tools
  • Access to specialized AI modes for different use cases

3. AI-Generated Content Disclaimer

Critical Understanding:

All responses provided by AskFLC are generated by artificial intelligence. While we strive for accuracy, AI-generated content may contain errors, outdated information, or inaccuracies. DO NOT rely solely on AI responses for important decisions including but not limited to medical, legal, financial, or professional advice. Always verify information with qualified professionals and authoritative sources.

4. User Accounts and Responsibilities

When you create an account with us, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security and confidentiality of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized access or security breach
  • Not share your account with others or allow others to access your account
  • Not create multiple accounts to circumvent usage limitations

5. Acceptable Use Policy

You agree NOT to use the Service to:

  • Generate, share, or request illegal, harmful, or abusive content
  • Harass, threaten, impersonate, or harm others
  • Spread misinformation, spam, or malicious content
  • Attempt to reverse engineer, decompile, or extract the AI models
  • Scrape, data mine, or systematically extract data from the Service
  • Circumvent any security measures or access restrictions
  • Violate any applicable laws, regulations, or third-party rights
  • Use the Service for any commercial purpose without authorization
  • Generate content that infringes on intellectual property rights
  • Overload or interfere with the proper functioning of the Service

6. Subscription Plans and Billing

We offer multiple subscription tiers:

  • Free: Limited daily questions, basic features
  • Premium: Extended responses, file uploads, conversation history
  • Premium Plus: Unlimited questions, advanced features
  • Business: Multi-user workspaces, team management
  • Enterprise: White-label options, custom integrations

All subscriptions automatically renew unless cancelled. You may cancel at any time through your account settings. Refunds are provided according to our refund policy (30-day money-back guarantee for new subscriptions).

7. Usage Limits and Fair Use

Usage limits apply based on your subscription tier. We reserve the right to enforce fair use policies to prevent abuse. Excessive or automated use may result in temporary or permanent suspension of your account.

8. Intellectual Property Rights

Our Content: The Service, including its design, features, code, and AI models, is owned by CareGuard Platform Technologies Corp. and protected by intellectual property laws.

Your Content: You retain ownership of content you upload or input. By using the Service, you grant us a license to process, store, and display your content solely to provide the Service.

AI-Generated Content: AI responses are generated dynamically. While you may use AI-generated content, we make no claims of ownership or warranties regarding such content.

9. Privacy and Data Usage

Your use of the Service is also governed by our Privacy Policy. We collect and use data as described in that policy. By using the Service, you consent to such data collection and use.

10. Third-Party Services and Links

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk.

11. Disclaimers and Limitations of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Guarantees of accuracy, completeness, or reliability of AI-generated content
  • Uninterrupted or error-free operation of the Service
  • Security of data transmission or storage

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAREGUARD PLATFORM TECHNOLOGIES CORP. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify, defend, and hold harmless CareGuard Platform Technologies Corp., its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service immediately ceases. You may also terminate your account at any time through your account settings.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that either party may seek injunctive relief in court.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CareGuard Platform Technologies Corp. regarding the Service and supersede all prior agreements and understandings.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

CareGuard Platform Technologies Corp.

Legal Department

1931 NW 150th Ave., Suite 262

Pembroke Pines, FL 33028

Phone: +1 (888) 965-5558

Email: legal@askflc.com

Copyright © 2026 FLC Insurance Services Inc. - All Rights Reserved.

This website is operated by FLC Insurance Services Inc., a licensed health insurance agency, and is required to comply with all applicable federal laws, including the standards established under 45 CFR § 155.220(c) and (d) and standards established under 45 CFR § 155.260 to protect the privacy and security of personally identifiable information.

By creating an account, you consent and to being contacted by an FLC Insurance Services Inc., agent or an agent you have found on our site by phone, email, and text/SMS to the home, office or mobile number(s) you provided, even if your provided number is on a National, State, or Private, Do Not Call List. If you are visually impaired, please call us directly at (800) 459-5750 for further assistance.